Q: This is going to kill spam instantly, right?

A: Part of the reason why this antispam solution is so effective is because it learns. That means that there will be a short learning phase, where you train the filters according to what you consider to be spam. After two weeks - often less! - of training, your spam filter should be running effectively.

Q: Oops! I accidentally put an email address on the Blocked List. What now?

A: Not to worry. It's not permanent: you'll just have to check your junk mail folder every now and then, and re-categorize the messages from that address. In a while, your filter will 'learn' that this address isn't a spam address, and it will be removed from the Blocked List.

Q: Someone sent me an email, and it got classified as junk! Why?

A: It happens, every now and then, that the filter is a little too enthusiastic about weeding out spam. As a result, false positives can occur on occasion. One solution is to place the email address on your Allowed List, but that doesn't necessarily help if the sender has been infected with an email virus.

The best solution is simply to occasionally skim your Junk Mail folder to make sure no false positives have been registered.

Q: I can't tell if this is spam! It's just a bunch of gibberish or poetry!

A: Many junk email messages use this tactic to circumvent spam filters. In other words... when in doubt, throw it out!

Q: What are the system requirements?

A: To run this software, you'll need:

Windows 98/ME/2000/XP

Q: Do you offer a guarantee of any kind?

A: Absolutely! We offer a complete satisfaction guarantee. If you feel unsatisfied with the performance of this product, please send us an email, and we'll offer you a refund right away.